Collection of Books
I want to donate some books. What should I do next?
Please put the books you want to donate in a recyclable bag and contact us to arrange for collection.
Email us (firstname.lastname@example.org) and let us know:
When you would like us to collect the books
Where you live/ where you want us to collect the books
2. When will you collect the books?
We will do our best to accommodate your preferred collection day and time. As a general guideline:
HK Island – Saturdays
For Kowloon donors, please get in touch and we will try to arrange a special collection.
3. How will you collect the books from me?
After you get in touch with us, we will send you a confirmation email to inform you of the collection date and time. A member of the reBooked team will personally collect the books from you.
4. What kind of books do you accept?
We accept children’s books in English. We also welcome young adult English books suitable for 13 years old and below.
We ask that books donated be without:
Excessive mold or stains
Ripped or missing pages
Excessive writing or highlighting in the text
5. Will I get anything in return for donating books?
We bring all donated books to our sorting facility where our book reviewers carefully determine which books can be sold, donated or recycled.
For every donation of a full-sized, good condition (or better) book you will receive a HK$1 store credit which can be used to purchase books in our online bookshop.
For every 3 small books or books in fair condition you will receive a HK$1 store credit which can be used to purchase books in our online bookshop.
We will notify you of your credits after sorting the books in your donation.
I am interested in buying a book from your online shop. What should I do next?
Please purchase the book(s) online and we will send you a confirmation email of your purchase.
2. What is the condition of the books you see in your online shop?
We review the condition of each book to ensure it is readable and resellable. Book conditions include
New - The quality you would find in a bookstore
Nearly New - Very well cared for books
Very Good - Well cared for with slight signs of wear on cover and/or pages
Good - Signs of wear and/or light discoloration of page edges
Fair - Enjoyable with moderate cover wear and/or moderate discoloration of page edges
If you want more information about any book, please get in touch (email@example.com).
What payment methods do you accept?
We currently have 2 payment options:
HSBC transfer (we will send you our bank account details when your purchase is confirmed
What are your shipment options for books that I want to buy?
You have 2 options:
We can send you the books by regular HK post
SF Express (postage charges to be borne by you)
Returns, Refunds and Exchange
Do you accept returns and refunds if I am not satisfied with my purchase?
We apologize that we are unable to accommodate returns, refunds and exchange of any purchased books.
If you are not satisfied with any of the books purchased from us, please get in touch with us right away.