The Personal Information We Collect
We collect information, including personal information, to provide better services to all our Users. We use the term "Personal Information" to refer to any information that identifies or can be used to identify you. Common examples of Personal Information include: full name, email address, digital identity, such as a login name or handle, information about your device, and certain metadata.
The personal information which we collect includes, but is not limited to, the following circumstances and data elements:
You may choose to provide us with personal data about yourself, including your name, billing address, shipping address, email, phone number, and user name and password, by completing forms on our website, such as when you request information about our Services, register for a program, or purchase a product.
In order to complete the purchase of a product, an offline bank transfer may be required. During this process, you may provide us with the name of the payment account owner and account number.
When using our Services, you may provide us with messages sent between those individuals you have authorized to use our Services. In some instances, you may elect to provide us with location and address information.
You may also provide us with Personal Information about yourself when you report a problem or have a question about our services.
We collect certain information automatically, such as your operating system version, browser type, and internet service provider. When you use our Site, we automatically collect and store this information in service logs. This includes: details of how you used our Site; Internet protocol address; and cookies that uniquely identify your browser. We may also collect and process information about your actual location. The information we collect automatically is statistical data and may or may not include Personal Data, but we may maintain it or associate it with Personal Data we collect in other ways or receive from third parties.
What We Do With Your Personal Information
We use your Personal Information in ways that are compatible with the purposes for which it was collected or authorized by you, including for the following purposes:
To inform you about services available from reBooked;
To authorize access to our Sites and Services;
To provide you with Services and Products;
To offer and administer programs;
To administer content, promotion, sweepstakes, surveys, voting polls or other Site features;
To communicate about, and administer your participation in, special programs, surveys, contests, online campaigns, online programs, sweepstakes, and other offers or promotions, and to deliver pertinent emails;
To improve our customer service;
To respond to and support users regarding their use of the Sites and Services;
To comply with all applicable legal requirements.
Sharing Your Personal Information
We only share your personal information with service providers and other third parties we use to support our business, including without limitation those performing core services (such as billing, credit card processing, customer support services, customer relationship management, accounting, auditing, administering sweepstakes, surveys, advertising and marketing, analytics, email and mailing services, data storage, and security) related to the operation of our business and/or the Services, and making certain functionalities available to our users.
reBooked will never sell or rent your data. The information you give us will never be supplied to unrelated third parties unless we are required to do so by law.
Our Retention of Your Personal Information
We determine the appropriate retention period for Personal Information on the basis of the amount, nature and sensitivity of your Personal Information processed, the potential risk of harm from unauthorized use or disclosure of your Personal Information and whether we can achieve the purposes of the processing through other means, as well as on the basis of applicable legal requirements (such as applicable statutes of limitation).
After expiry of the applicable retention periods, your Personal Information will be deleted. If there is any data that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further use of such data.